Frequently Asked Questions

The Stoic Anchor Association currently operates through a hybrid model rather than maintaining a permanent physical office or institution.

Our work is designed to make mental health support, education, professional training, workshops, and community initiatives accessible beyond a single physical location. Online and remote services allow us to connect with individuals who may not be able to travel to a centre, including people from underserved communities and those living in different cities or countries. Tele-mental-health models are also increasingly used in India to expand access to people who may otherwise face geographical or financial barriers. 

This does not mean that our work is limited to the internet. The Association also conducts and plans offline events, workshops, community initiatives, awareness programmes, collaborations, and outreach activities in different locations.

At present, we have chosen to develop our programmes and services through a flexible hybrid structure rather than committing resources to maintaining a permanent building. This allows us to focus those resources on the people and programmes we aim to serve.

Our long-term vision is to create more than a physical institution. We dream of building a palace for healing, where humans and animals are cared for with compassion, dignity, love, and respect.

A place where people can access mental health services, education, therapy, workshops, community programmes, and spaces for rest, healing, and growth.

And a place where animals are loved, cared for, nurtured, protected, rehabilitated, and given the attention and kindness they deserve. A safe place for animals to rest, recover, and simply be cared for.

A place where healing is not limited to one species.

We want to grow responsibly so that, when the time comes, this space can become something truly meaningful — a home for healing, learning, care, compassion, and love for both humans and animals.

Not simply an institution.
Not simply a shelter.
But a palace for healing.

If you are unable to attend your scheduled session, please inform us as early as possible. Depending on availability, your session may be rescheduled to another suitable date and time.

The Stoic Anchor Association does not encourage, support, or entertain any form of false representation, fabricated financial hardship, manipulation, or misrepresentation of personal circumstances for the purpose of obtaining financial assistance, services, concessions, or other benefits.

Our therapists, psychologists, faculty, case managers, and other team members are engaged with the Association in a professional capacity. Individuals are strictly discouraged from attempting to contact, approach, harass, pressure, threaten, or involve any member of our team in personal disputes, private conflicts, or matters unrelated to their professional role through the Association or by using information obtained through the Association.

Any attempt to use the Association, its services, staff, or professional relationships to pursue personal conflicts or cause harassment, intimidation, reputational harm, or any form of harm to a team member will be taken seriously.

Where appropriate, the Association may restrict access to its services, terminate professional interactions, preserve relevant records, and take appropriate legal action in accordance with applicable law.

We maintain a safe, respectful, and professional environment for both the people we serve and the individuals who serve them. Misuse of the Association or its professional relationships will not be tolerated.

If you are genuinely dissatisfied with your therapist or the service provided, you may contact our support team to explain your concerns. After reviewing your case, if it meets our policy, you will be directed to another therapist within the association. Our goal is to ensure that every client receives respectful, ethical, and professional care.

 At Stoic Anchor Association, respect is a core value. If you believe a therapist, intern, or employee has treated you disrespectfully or unprofessionally, we encourage you to report the incident immediately.

Every complaint is investigated fairly by our management. The employee will be consulted and given an opportunity to explain the situation. If the investigation determines that the employee acted unprofessionally or violated our Code of Conduct without reasonable justification, appropriate disciplinary action will be taken, which may include immediate termination of their association with Stoic Anchor Association. 

We have zero tolerance for disrespect, harassment, discrimination, or unethical behavior toward our clients.

 Absolutely. Stoic Anchor Association welcomes opportunities to collaborate with schools, colleges, universities, hospitals, clinics, NGOs, corporations, community organizations, and other partners who share our vision of promoting mental health and emotional well-being.

Whether it is a workshop, seminar, awareness campaign, internship program, training session, community outreach initiative, or corporate wellness event, we would be delighted to discuss how we can work together.

For collaboration inquiries, please contact us through our official communication channels.

If the therapy or mental health service you are looking for is not listed on our website, please don't hesitate to contact our team. We will take the time to understand your needs, answer your questions, and guide you toward the most appropriate support.

If we are able to provide the service, we will help arrange it. If not, we will do our best to suggest a suitable alternative or assist you in finding the right resources.

At Stoic Anchor Association, we are committed to ensuring that every individual receives the support they need, even if it requires a personalized approach.