Privacy Policy

At The Stoic Anchor, your privacy is one of our highest priorities. We understand that seeking mental health support requires trust, and we are committed to protecting the confidentiality, dignity, and personal information of every individual who interacts with us.

All personal information shared with us, including names, contact details, appointment information, assessment records, therapy notes, payment details, and any information disclosed during counselling or therapy sessions will be treated as strictly confidential.

We do not disclose or share any client's personal information with any third party without the client's prior written consent, except where disclosure is required by applicable law or where there is a serious and immediate risk of harm to the client or another person, as permitted under professional ethical guidelines.

Any information collected through our website, contact forms, emails, phone calls, or during consultations is securely maintained and used solely for purposes related to providing our services, responding to inquiries, scheduling appointments, maintaining client records, improving our services, and fulfilling legal or regulatory obligations where applicable.

All client records are stored securely, and reasonable administrative, technical, and organizational measures are implemented to protect them from unauthorized access, misuse, loss, alteration, or disclosure. Access to confidential information is restricted only to authorized personnel who require it for the delivery of services and who are bound by confidentiality obligations.

We kindly request that every client, visitor, intern, employee, consultant, and collaborator treats one another with respect, professionalism, and courtesy. Just as we are committed to safeguarding our clients' dignity and privacy, we expect our employees, therapists, interns, and staff members to be treated with the same respect. Harassment, abusive language, discrimination, threats, or any form of misconduct directed toward our staff or clients will not be tolerated and may result in the termination of services or appropriate action.

Our website may collect limited technical information such as IP addresses, browser type, device information, cookies, and website usage data to improve user experience, maintain website security, and analyze website performance. This information is not used to identify individuals unless required for security or legal purposes.

By using our website or engaging with our services, you acknowledge and agree to the collection and use of your information as described in this Privacy Policy.

If you have any questions regarding this Privacy Policy or wish to request access to, correction of, or deletion of your personal information where permitted by law, you may contact The Stoic Anchor directly through our official contact channels.

 At The Stoic Anchor, confidentiality is not just a policy, it is a commitment. Every conversation matters, every story is respected, and every individual deserves a safe space where their personal information remains protected. Your trust is the foundation of our work, and we are dedicated to preserving it with the highest standards of professional ethics and privacy.